PRIVACY POLICY
1. Introduction
1.1 This Privacy Policy explains how SWITCH LIVE LTD ("we", "us", "our") collects, uses, and protects your personal data in connection with our business activities. It also outlines your rights regarding your personal data.
1.2 This policy applies to individuals interacting with us in various capacities, including clients, service providers, website visitors, and employees.
1.3 We are committed to protecting your personal data in accordance with data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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2. About Us
2.1 SWITCH LIVE LTD is a company registered in England and Wales under company number
2.2 Our registered office is located at:
[Company Address]
2.3 You can contact us at:
Email: enquiries@switchlive.events
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3. Information We Collect
3.1 We may collect and process the following personal data:
- Website Visitors: IP address, browser type, geographical location, referral source, length of visit, and interactions with our website.
- Clients & Service Providers: Name, contact details, payment information, and business interactions.
- Job Applicants & Employees: Name, contact details, employment history, references, and other relevant professional details.
- Social Media Interactions: Publicly available profile information, interactions, and preferences.
3.2 We may collect data directly from you or via third parties such as social media platforms, analytics providers, and service partners.
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4. How We Use Your Information
4.1 We process your personal data based on the following legal grounds:
- Performance of Contract: To deliver our services and fulfil our agreements with you.
- Consent: Where you have provided explicit permission (e.g., for marketing communications).
- Legitimate Interests: To enhance our services, improve security, and manage our business operations.
- Legal Obligations: To comply with legal and regulatory requirements.
4.2 We may use your data to:
- Provide, manage, and improve our services.
- Communicate with you regarding our business relationship.
- Process payments and invoices.
- Enhance website functionality and security.
- Conduct market research and advertising (with consent).
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5. Sharing Your Information
5.1 We may share your personal data with:
- Service Providers: Hosting platforms, payment processors, analytics providers, and IT support companies.
- Business Partners: Where necessary for project collaboration.
- Legal & Regulatory Authorities: When required by law.
- Social Media Platforms: To provide targeted advertising (subject to your preferences).
5.2 We will never sell your personal data to third parties.
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6. Data Security
6.1 We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. These include:
- Secure servers and encrypted data storage.
- Access control and password protection.
- Regular security audits and staff training.
6.2 Despite our best efforts, no system is completely secure. If we experience a data breach, we will notify affected individuals and relevant authorities as required by law.
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7. Data Retention
7.1 We retain your personal data only as long as necessary for business, legal, or regulatory purposes. Factors influencing retention periods include:
- The nature of our relationship with you.
- Legal and tax obligations.
- Security and fraud prevention considerations.
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8. International Data Transfers
8.1 We primarily store and process personal data within the UK. If data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs).
- Data Protection Agreements with third-party service providers.
- Compliance with international privacy frameworks.
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9. Your Rights
9.1 Under UK GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request erasure of your data (where legally permissible).
- Restriction: Request limitation on how we process your data.
- Objection: Object to processing based on legitimate interests.
- Data Portability: Request transfer of your data to another provider.
- Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
9.2 To exercise these rights, contact us at: enquiries@spiritlandproductions.com.
9.3 You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe we have mishandled your data.
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10. Automated Decision-Making
10.1 We may use automated tools to analyse user preferences and improve our services. However, we do not use automated decision-making processes that produce legal effects without human intervention.
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11. Changes to This Policy
11.1 We may update this Privacy Policy periodically. Changes will be posted on our website, and where significant, we will notify you directly.
Last Updated: March 2025